STUDIO UNDISTURBED
STUDIO UNDISTURBED
STUDIO UNDISTURBED

Support

IN LUCK · HELP

How can we help?

In Luck is a visual guide to what is in season, where you are. Find quick answers below or contact Studio Undisturbed.

Getting started

Open Settings and choose Country to see the available seasonal calendars. Switch countries at any time, and choose your preferred language separately. New countries appear as their researched calendars are published. Settings opens automatically after the first launch introduction.

Browsing the season

Scroll the Home gallery to move through the year. Ingredients appear in the month when they first reach peak season, so an ingredient is not repeated in every month of its season.

Open an ingredient for twelve-month artwork, a concise note, the annual season curve, and automatic replay.

In Luck+

Explore free produce, or unlock premium produce in every available country with In Luck+. It is a one-time purchase, not a subscription.

Open Settings and tap In Luck+ in the In Luck Access section, or tap a locked ingredient in the gallery. The purchase sheet shows your local price before you confirm with Apple.

Restore a purchase

Sign in to the App Store with the Apple Account used for your original purchase. Open In Luck, then Settings > Restore Purchases. You can also restore from the In Luck+ purchase sheet. A verified purchase restores access without a new purchase.

If premium produce remains locked, check your connection, restart the app and try Restore Purchases again. If the problem continues, contact us. Do not send your Apple password or payment-card details. For refund requests, visit reportaproblem.apple.com.

Settings and legal information

Open Settings to change your country, language or app icon. Tap the information button at the top right for the installed version, Terms, Privacy and Support.

Search

Open Search from the Home navigation, then search by ingredient name or choose a category. If you open a result and return, the result remains in place while the keyboard stays closed until you tap the search field again.

Widgets

  1. Touch and hold an empty area of the iPhone Home Screen.

  2. Tap Edit, then Add Widget.

  3. Search for In Luck.

  4. Choose Small, Medium, or Large, then tap Add Widget.

App icons

Open Settings, then App Icon. Choose Strawberry, Tangerine, Apple, Watermelon, Peach, or Grape. The default is Strawberry; icons change only when you choose one.

Languages

In Luck supports English, French, Italian, Spanish, Japanese, Korean, and Portuguese. Choose from the languages available in Settings. With System Default selected, unsupported device languages use English.

If content does not load

  1. Check your internet connection.

  2. Close and reopen In Luck to retry the published catalogue.

  3. Allow a moment for 360° media to download the first time it appears.

  4. Try again after changing networks.

Contact

Email hello@undisturbed.studio for product support, content corrections, privacy questions, or accessibility feedback. For technical issues, include your iPhone model, iOS version, selected region and language, and a screenshot when possible.