STUDIO UNDISTURBED

faux pas — Privacy Policy

Last updated October 7, 2026
Contact: hello@undisturbed.studio

faux pas processes only the information needed for practice. Below you can see what stays on your device and what is processed on our servers.

1. Operator and Contact

faux pas is operated by Studio Undisturbed. Send privacy questions and user requests to the email address below.

hello@undisturbed.studio

Open Support

2. Information Stored Only on Your Device

Your display name, study-language and interface-language settings, answers, scores, practice history, saved Notes and app settings are stored only on your device. Practice history and Notes are kept separately for each language.

This learning information is not uploaded to faux pas servers.

3. Information Processed on Our Servers

  • Automatically generated anonymous user and session identifiers
  • Apple transaction, original-transaction and product identifiers, subscription status per language, expiry and revocation times, and verification hashes
  • Time and count of subscription requests, error codes, and connection details needed for service security
  • Technical connection details, such as your IP address, transmitted when exercises and audio files are downloaded

The app does not collect or store card numbers. It does not record microphone audio or send it to a server, and it does not use your information for ad tracking.

4. Purposes

  • To authenticate subscription requests without a sign-in
  • To verify Premium subscriptions and restore purchases
  • To reflect renewal, expiry, refund and revocation status
  • To deliver the exercises and audio of the language you selected
  • To limit excessive requests and investigate errors and security issues

5. Practice Recommendations and Audio

Practice recommendations use only the learning information stored on your device. On supported devices, Apple’s on-device capabilities may assist. Your answers and Notes are not sent to an external generative-AI service for recommendations.

Korean, English and French listening exercises use pre-generated AI speech. xAI may be used to produce that prepared audio. Italian and Spanish exercises, and any sentence without a prepared audio file, are read by Apple system speech.

Your answers, Notes and microphone audio are not sent to xAI or any other speech provider.

6. Third-Party Services

  • Apple App Store and StoreKit — payment and subscription management
  • Supabase — anonymous authentication, delivery of exercises and audio, subscription status storage
  • Vercel — verification of transaction information signed by Apple

The Supabase database and the Vercel verification function use the Seoul region. Each provider’s support and security infrastructure may process related information outside that region.

If you contact support, we process your email address, message and attachments in order to respond. Apple may share TestFlight feedback and screenshots you choose to submit. Please hide unrelated personal information in attachments.

7. Retention and Deletion

Learning information on your device is kept until you reset it in Profile or delete the app. If you use device backups, copies may remain under Apple’s backup policies.

Running “Delete Account & Data” removes the service connection, purchase-attempt records and the learning information on this device. The anonymous authentication user shared by all languages is retained. Email us with requests about authentication records that remain.

Technical logs and support messages are kept only as long as needed for security, troubleshooting, support or legal requirements, then deleted or de-identified.

The pseudonymised transaction ledger and restoration identifiers needed for restoring subscriptions, handling refunds and disputes, and keeping transactions consistent are kept for as long as that purpose and the related legal obligations continue, then deleted or de-identified.

8. What You Can Do

  • Use “Reset Learning Data” to delete the practice history and Notes on this device.
  • Use “Delete Account & Data” to delete the service connection and the data on this device.
  • Send further confirmation or deletion requests to the contact email.

Deleting app data or your account does not cancel an Apple subscription. Cancel subscriptions in the App Store’s subscription settings.

9. Children’s Privacy

The app does not ask for a name, email, location or contacts. Parents or guardians with questions about a child’s information can write to the privacy contact email.

10. Changes to This Policy

If the way information is processed changes, we update this screen and the published privacy policy, and announce important changes in the app or on the official website.

Studio Undisturbed · hello@undisturbed.studio